Wage theft, staff misled, rights signed away: all in a day’s work at the AAT

by | Jun 24, 2020 | Government

Labour hire companies hit pay dirt in the commonwealth public service but workers pay a high price, with underpayment of wages just one. Promotions withheld unless staff sever ties with the public service or sign up to privatised contracts are just some of the other disturbing employment conditions. Michael West reports.

Hot on the heels of the crisis hitting the High Court comes news that staff at the Administrative Appeals Tribunal may have been underpaid by thousands of dollars a year; and that public service staff are under pressure to sign away their rights in a possible breach of the Fair Work Act.

Documents obtained by Michael West Media show that casual staff at the AAT hired through labour hire company, Launch Recruitment Pty Ltd, have only been receiving a 20% loading, not the 25% casual loading they are legally owed.

This works out to an annual underpayment of about $2776 for a regular APS Level 3 employee. With many labour hire staff having been employed at the AAT for a number of years, some employees are likely to be owed more than $5000 in wages.

The AAT has engaged more than 551 contractors via labour hire since 2016, with an unknown number engaged through Launch; however, Launch has, to date, provided the AAT with $6 million in services relating to labour hire staff.

Photo of Rebecca Wallis

Rebecca Wallis

The CEO of Launch Recruitment, Rebecca Wallis, refused to comment about the discrepancy in casual loading pay, except to say: “You have a copy of my contracts. You can’t do that, that’s private property.”

Ms Wallis said the staff member responsible for AAT casual staff would be in contact but this had not happened by the time of publication. Ms Wallis also declined to detail how many employees Launch had “supplied” to the AAT.

Staff misled, put under pressure

Further details have also come to light following our previous reporting about public servants who may have been coerced into signing dodgy privatised contracts, which is a breach of the Fair Work Act under section 343.

An email between an anonymous public servant and Senior Executive Service officer, Georgina Hillier, shows that some public servants have been denied promotions unless they sever their legal employment with the Australian Public Service and agree to enter into privatised contracts.

This particular public servant, after having been interviewed for a promotion, was told by Ms Hillier they were unsuccessful. One month later, the public servant was offered the same promotion and accepted the offer. Only then were they advised by Ms Hillier that the promotion was an “agency position”, the meaning of which was not explained. The public servant was then told that among the “formalities required” they would have to resign from their existing public service contract.

The employee was then sent a form organised by the AAT’s human resources department to sign and accept the “labour hire employment placement”.

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The employee then had to chase up their employment contract from their purported new boss, Launch Recruitment, because one had not been provided many weeks after the employee had started work.

The employee said they phoned Launch. “I was told that no record existed of me and that they would have to investigate further. After being in contact with the department, they then confirmed that I was hired through them [Launch] and sent me the contract.”

Other AAT staff have provided similar anonymous accounts of coercion by the public service. A young graduate reportedly turned up to work on his first day and received an email from HR saying he would be required to sign a contract with an external agency. The graduate, who said he had been given the impression he was to be employed as a public servant, was so disgusted he quit the next day.

Shambolic employment practices

Photo of Chris Sutton, Director of Human Resources, AAT

Chris Sutton

Withholding promotions and a first-day instruction to sign a contract appear to meet the legal standard of coercion under the Fair Work Act. Despite this, employees at the AAT have said that such practices are commonplace throughout the department. An apparent explanation for such shambolic practices is provided in an email from Chris Sutton, the head of human resources at AAT. It states that the contracting arrangements are a way of avoiding staffing caps imposed by Canberra.

Freedom of Information requests have been lodged with the APS to clarify whether other labour hire agencies providing casual staff to the AAT have been underpaying staff. Requests have also been lodged for information including the number of labour hire employees, the amounts spent, and the names of companies providing privatised contracts to the department.

While we await those answers via FoI avenues, Michael West Media put a number of questions to the AAT’s media section. Specifically:

  1. What is the number of labour hire staff currently working at the AAT?
  2.  Does the AAT instruct the labour hire providers what wages should be paid?
  3. What are the gross margins between the wages paid to labour hire staff and the amount paid to labour hire firms?
  4. Is the AAT confident all labour hire staff have been paid the same as under the AAT’s Enterprise Bargaining Agreement or award?
  5.  How much has the AAT spent on labour hire firms in Q1 2020?
  6. What are the names of the labour hire firms that provide staff to the AAT?
  7. Is the AAT willing to provide an example of what a labour hire contract looks like in the department?
  8. Why is the number/amount of labour hire staff not details in the annual reports? Why is it only an aggregate figure combined with other contractors?

A spokesperson for the AAT responded with the following statement:

“Thank you for your enquiry about the use of contractors at the AAT. As flagged in the AAT’s response on 18 January 2020 to similar questions from you, the most recent published information is available in the 2018–19 Annual Report. This report complies with mandatory requirements for government reporting.

“Current financial year data will be available when the 2019–20 annual report is tabled in Parliament.

“Your requests for unpublished figures and/or other documents which may be held by the AAT can be considered under the Freedom of Information Act 1982 (FOI Act). Details about this process, including instructions for submitting a request under the FOI Act, are available on the AAT website.”

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Fee for no service?

It appears that a sham of considerable scale is occurring within many Commonwealth departments. While labour hire firms do not recruit, train, manage, discipline or even regularly communicate with the “employees” they purportedly “provide” to departments; they appear to be collecting significant premiums for doing so. This situation may well pan out as analogous to the “fees for no service” scandal.

On the bright side, though, it appears that since our reporting on this subject in April, employees have been slowly transitioned on to contracts with Hays Recruitment Agency. These new contracts have resulted in a wage increase, meaning their wages are more than 10% higher than what the labour hire staff stuck with Launch are being paid. Hays may be a public sector parasite, but they do at least seem to do some legal homework.

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ABOUT THE AUTHOR

Michael West

Michael West

Michael West established michaelwest.com.au to focus on journalism of high public interest, particularly the rising power of corporations over democracy. Formerly a journalist and editor at Fairfax newspapers and a columnist at News Corp, West was appointed Adjunct Associate Professor at the University of Sydney’s School of Social and Political Sciences. You can follow Michael on Twitter @MichaelWestBiz.

6 Comments

  1. Avatar

    Brilliant reminder that employees need strong friends or face waqe theft.

    My own experiences over a decade in Australia and when working overseas for an Australian employer or labour hire firm includes being paid short hourly rates, less than client-verified hours, no reimbursement of expenses, including 8 weeks in a 4 star Beijing hotel selected by the client and more, much more. I have managed one way or another and no longer seek to pursue the shortfall, but others should heed my message.

    Be very careful, have your guard up, keep records and still be prepared to accept partial payment from some employers, especially those based overseas.

  2. Avatar

    Is it relevant that the Minister for the Public Service is – I think – Scott Morrison?

  3. Avatar

    The top echelons of the APS aren’t that much more independent these days. Sometimes I think, certain highly-aligned Secretaries (you know who you are) must have come from a specialised Liberal Party labour hire company.

    Also relevant, is that AAT itself is sweetly stacked with Liberal “mates”, who would just lap up this kind of labour bullying. See New Daily, from 23 September.

  4. Avatar

    The public is made aware with disturbing regularity of big policy and administrative failures, of which robodebt is only one of the latest.

    Taxpayers should be asking whether the public service is being run in the public interest, or is the public service governed more as an accounting exercise with haphazard quality. Career public service should involve an objective, centralised, public recruitment process, long term job security, training and further education, and career paths based on experience, independence of advice, and achievement (rather than a conformist “merit”).

  5. Avatar

    I was told by the Fair Work Ombudsman that working a 45 hour week for 38 hours of pay is “fair” because Gemini Accident Repair Centres payed me just above the award! Apparently time clocks don’t matter anymore!? It seems that a lot of these companies are using 457 visa workers and the staff at the Ombudsman have no legal expertise! Gemini’s HR said to the Ombudsman during mediation that “we can make Matthew work as much overtime as we like and not have to pay him”, and this didn’t raise any red flags!?

  6. Avatar

    Thank you for this article which illustrates the issue of wage theft and vulnerability of workers in the current work environment. As a member of the Blue Mountains Union & Community I’m networking your article for discussion and comment. Keep up your research.

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