Author: Michael Sainsbury

Marty Cohen: the man behind CBA’s sales culture unveiled

“Rah-rah-style motivational forums” and a $40 million chit for US consultant Marty Cohen helped to shape the aggressive cross-selling Commonwealth Bank sales culture which led, in part, to the customer disaster now unfolding at the banking Royal Commission. Michael Sainsbury reports.

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Revolving Doors

Australian politicians and bureaucrats with links to fossil fuel & resource extraction industries.

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